I just planned to say “thank you†for our nice experience with American Airways on our new Las Vegas trip! All the things went easily and promptly.
Definitely the worst flying encounter I have at any time had over a domestic flight! Late stry for no apparent reason and took forty mins to have to terminal. Then A further forty to get luggage. Terrible.
I've to admit which i was selfishly joyful to be able to e-book my flight just before all your other buyers and that the agent was capable to eliminate the charges.
When there was about a 50 % hour to land I saw the flight attendant who noticed us be guided to seat there, Mrs Fatima, she remenbered in exactly the same moment And that i connect with him and she or he repeated that we actually must be there. On this minute he claimed “you should, don´t fret, I´m not anxious anymore, so that you shouldn´t be nervous any longerâ€.
make sure you let me know the standing of my refund. at first, i booked aa#2602 from san francisco to chicago on friday, april 29th.
My spouse and I flew from Palm Springs to Ft. Myers Florida, about the return trip, flight 2233 from Dallas, my husband Rick Barnes was Slice very badly by a thing inside the seat when he set our baggage in the overhead compartment. We called the Hostess and even though blood was gushing out of the wound, he was given a band assist to cover the 5 inch gash in his leg. We had been advised that when Absolutely everyone boarded, the hostess would return with the initial aid kit and must create a report.
Really disappointed by using a.A. buyer relations. My wife went to Italy to the memorial of her mother and although she was there she received bronchitis with ear infection, subsequently the health practitioner suggested her to not fly just before 1 7 days to clear the infection.
Hello，I planned to request questions on carry a cat from the U.S. to China, so I termed your Chinese service. The woman identified as Annie picked my cellular phone. I questioned my concern and she or he explained †there's no way†I said anyone informed me it can be done. She claimed †These are lying†she did not give me any explanation. I chose to phone once again, A different lady answered my get in touch with.
On April fifteenth, 2013 I obtained a check in the mail from you and was extremely upset After i opened the envelope to see the Check out prepared out was approximately 1/4th the amount I had originally submitted for reimbursement.
Okay…I not too long ago ordered a ticket to fly solo to view my family! YAY…. I browse the wonderful print, and clicked on all baggage costs to find out if there would be any.
If this is the new American Airways I’ll go on report as declaring I such as the outdated one particular far better. You gained’t go broke by getting rid of my small business but you'll have an extra seat available to market to Several other unsuspecting buyer.
On December 25, My 3 sons And that i experienced a flight from Cleveland to Phoenix that was to leave at seven:fifty using a cease in Charlotte NC. At about 3 or four pm within the working day of our departure, American Airlines delayed our flight which might make us miss out on our link in Charlotte which had no other flights out to Phoenix that working day OR the subsequent! And why the delay? No explanation. So with none help from an AA consultant..(Practically as if it was our fault) we observed One more flight by way of Dallas…which still left in an hour or so plus a fifty percent. We made it to the airport but with Yet one more impolite AA consultant, (I recognized it absolutely was fast paced with the holidays and all) I was assured that I could get my bag in Dallas because we now had to invest the evening there. I requested him in regards to the tag that seemed like it absolutely was checked to Phoenix and he mentioned curtly, you’ll just select it up in Dallas and recheck it in the morning. Nicely the bag did not enable it to be around the conveyer in Dallas. When I requested A further agent about this, he explained it was in a huge home and it was going out after we remaining in the morning. I informed him I desired it for my lodge continue to be, and he informed me it will consider 4 hours to obtain it. Okay…nevermind…I’ll be back here in four hrs!!! So I still left for that Dallas lodge without the need of my baggage.. Got on our flight the next early morning and More Info took off on time.
To whom it might issue. I was pretty unhappy with The shopper service which was provided by one of many flight attendants. (Flt. no. 408 from DCA to PHX) Pretty RUDE and UNPROFESSIONAL) Certainly not as well mannered because the movies which have been demonstrated before the flight leaves. She must have left her Frame of mind in your own home because I was not the one passenger on this flight that have her wrath. The flight attendants title is Cher. I was touring in a very substantial group on business enterprise and will definitely Feel two times about using your airlines. The guide flight attendant was pretty apologetic nevertheless This could not have happened in the first place.
We may also be sorry that you just weren't content with the complimentary voucher that we supplied. Nevertheless, the voucher was intended to Express goodwill and to generate amends in a way to the insufficient service you claimed. It represents an sum we think to become good and fair.